Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in January 2023, most first. 3 providers with incidents in Observability.
- 1. LogRocket8h 17m weighted1 incident · median 1d 22h to resolve · postmortems 0%
- 2. Opsgenie37m weighted1 incident · median 3d 18h to resolve · postmortems n/a
- 3. ServiceNow Cloud Observability12m weighted1 incident · median 2h 6m to resolve · postmortems 0%
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.