Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in February 2023, most first. 20 providers with incidents.
- 1. Opsgenie7h 30m weighted1 incident · median 5d 7h to resolve · postmortems n/a
- 2. Mailjet4h 7m weighted3 incidents · median 3h 56m to resolve · postmortems n/a
- 3. Coda1h 38m weighted1 incident · median 3h 47m to resolve · postmortems 0%
- 4. ServiceNow Cloud Observability1h 32m weighted3 incidents · median 1h 11m to resolve · postmortems 0%
- 5. Superhuman1h 24m weighted1 incident · median 11h 30m to resolve · postmortems n/a
- 6. Atlassian Statuspage1h 23m weighted3 incidents · median 2h 3m to resolve · postmortems 0%
- 7. Daily1h 22m weighted2 incidents · median 2d 8h to resolve · postmortems 0%
- 8. Percy1h 3m weighted1 incident · median 5h 32m to resolve · postmortems 0%
- 9. Flagsmith52m weighted1 incident · median 4h 22m to resolve · postmortems n/a
- 10. Courier35m weighted1 incident · median 1h 19m to resolve · postmortems 0%
- 11. Secureframe29m weighted1 incident · median 29m to resolve · postmortems 0%
- 12. Stitch28m weighted1 incident · median 1d to resolve · postmortems n/a
- 13. Gusto16m weighted2 incidents · median 13h 53m to resolve · postmortems 0%
- 14. Basecamp10m weighted1 incident · median 22m to resolve · postmortems 0%
- 15. Filestack9m weighted1 incident · median 1h 37m to resolve · postmortems n/a
- 16. Svix9m weighted1 incident · median 47m to resolve · postmortems n/a
- 17. Lokalise4m weighted1 incident · median 4m to resolve · postmortems 0%
- 18. crates.io3m weighted2 incidents · median 19d 21h to resolve · postmortems n/a
- 19. DatoCMS0m weighted2 incidents · median 0m to resolve · postmortems n/a
- 20. Liveblocks0m weighted1 incident · median 0m to resolve · postmortems 0%
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.