Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in February 2023, most first. 4 providers with incidents in Workplace.
- 1. Coda1h 38m weighted1 incident · median 3h 47m to resolve · postmortems 0%
- 2. Superhuman1h 24m weighted1 incident · median 11h 30m to resolve · postmortems n/a
- 3. Gusto16m weighted2 incidents · median 13h 53m to resolve · postmortems 0%
- 4. Basecamp10m weighted1 incident · median 22m to resolve · postmortems 0%
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.