Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in June 2023, most first. 26 providers with incidents.
- 1. Atlassian Statuspage6h 40m weighted1 incident · median 1d 9h to resolve · postmortems n/a
- 2. Twingate4h 45m weighted2 incidents · median 23h to resolve · postmortems 100%
- 3. Clearbit4h 22m weighted2 incidents · median 18h 43m to resolve · postmortems n/a
- 4. Gusto3h 56m weighted3 incidents · median 2h 26m to resolve · postmortems 0%
- 5. Liveblocks3h 24m weighted2 incidents · median 11h 26m to resolve · postmortems 0%
- 6. Percy2h 37m weighted2 incidents · median 12h 19m to resolve · postmortems n/a
- 7. Postman2h 35m weighted2 incidents · median 3h 9m to resolve · postmortems 0%
- 8. PyPI2h 7m weighted1 incident · median 4h 22m to resolve · postmortems 0%
- 9. ServiceNow Cloud Observability2h 5m weighted1 incident · median 4h 23m to resolve · postmortems 0%
- 10. Mailjet2h 4m weighted4 incidents · median 3h 6m to resolve · postmortems 0%
- 11. Filestack1h 49m weighted1 incident · median 3d 23h to resolve · postmortems n/a
- 12. Mapbox1h 20m weighted1 incident · median 4h to resolve · postmortems 0%
- 13. Pinterest1h 17m weighted2 incidents · median 1h 24m to resolve · postmortems 0%
- 14. Hex1h 10m weighted3 incidents · median 2h 41m to resolve · postmortems 0%
- 15. Courier57m weighted1 incident · median 2h 16m to resolve · postmortems 0%
- 16. Radar49m weighted1 incident · median 49m to resolve · postmortems 100%
- 17. CloudBees45m weighted1 incident · median 1h 52m to resolve · postmortems 0%
- 18. Uploadcare40m weighted2 incidents · median 1h 39m to resolve · postmortems 0%
- 19. Metabase Cloud39m weighted1 incident · median 3h 16m to resolve · postmortems n/a
- 20. Secureframe37m weighted1 incident · median 3h 3m to resolve · postmortems n/a
- 21. imgix36m weighted2 incidents · median 2h 10m to resolve · postmortems 0%
- 22. LogRocket25m weighted1 incident · median 3h to resolve · postmortems n/a
- 23. Opsgenie9m weighted1 incident · median 19m to resolve · postmortems 0%
- 24. Flagsmith7m weighted1 incident · median 33m to resolve · postmortems n/a
- 25. Lokalise4m weighted1 incident · median 35m to resolve · postmortems n/a
- 26. Dropbox Sign0m weighted1 incident · median 1d 19h to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.