Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in June 2023, most first. 4 providers with incidents in Observability.
- 1. Atlassian Statuspage6h 40m weighted1 incident · median 1d 9h to resolve · postmortems n/a
- 2. ServiceNow Cloud Observability2h 5m weighted1 incident · median 4h 23m to resolve · postmortems 0%
- 3. LogRocket25m weighted1 incident · median 3h to resolve · postmortems n/a
- 4. Opsgenie9m weighted1 incident · median 19m to resolve · postmortems 0%
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.