Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in July 2023, most first. 21 providers with incidents.
- 1. Filestack4d 21h weighted2 incidents · median 20d 22h to resolve · postmortems n/a
- 2. Metabase Cloud21h 15m weighted2 incidents · median 21h 11m to resolve · postmortems 0%
- 3. StatusCake14h 29m weighted1 incident · median 3d to resolve · postmortems n/a
- 4. LogRocket4h 22m weighted3 incidents · median 7h 18m to resolve · postmortems 0%
- 5. Clearbit3h 44m weighted5 incidents · median 7h 14m to resolve · postmortems n/a
- 6. ServiceNow Cloud Observability1h 52m weighted3 incidents · median 9h 28m to resolve · postmortems 0%
- 7. Mapbox1h 50m weighted5 incidents · median 2h 18m to resolve · postmortems 0%
- 8. Flagsmith1h 45m weighted4 incidents · median 2h 31m to resolve · postmortems n/a
- 9. Postman1h 27m weighted1 incident · median 2h 54m to resolve · postmortems 0%
- 10. crates.io1h 7m weighted3 incidents · median 21m to resolve · postmortems 100%
- 11. Courier41m weighted2 incidents · median 1h 1m to resolve · postmortems 0%
- 12. Rootly32m weighted1 incident · median 1h 4m to resolve · postmortems 0%
- 13. Stitch32m weighted1 incident · median 2h 41m to resolve · postmortems n/a
- 14. Twitch22m weighted1 incident · median 1h 8m to resolve · postmortems 0%
- 15. Mural19m weighted1 incident · median 2h 31m to resolve · postmortems n/a
- 16. Secureframe14m weighted3 incidents · median 22m to resolve · postmortems n/a
- 17. Close12m weighted2 incidents · median 3h 33m to resolve · postmortems 0%
- 18. imgix12m weighted1 incident · median 45m to resolve · postmortems 0%
- 19. api.video6m weighted1 incident · median 32m to resolve · postmortems n/a
- 20. Dropbox Sign2m weighted1 incident · median 4m to resolve · postmortems 0%
- 21. Frontegg0m weighted1 incident · median 0m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.