Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in July 2023, most first. 4 providers with incidents in Observability.
- 1. StatusCake14h 29m weighted1 incident · median 3d to resolve · postmortems n/a
- 2. LogRocket4h 22m weighted3 incidents · median 7h 18m to resolve · postmortems 0%
- 3. ServiceNow Cloud Observability1h 52m weighted3 incidents · median 9h 28m to resolve · postmortems 0%
- 4. Rootly32m weighted1 incident · median 1h 4m to resolve · postmortems 0%
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.