Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in November 2023, most first. 31 providers with incidents.
- 1. Opsgenie1d 4h weighted1 incident · median 6d 2h to resolve · postmortems n/a
- 2. Courier4h 57m weighted1 incident · median 11h 1m to resolve · postmortems 0%
- 3. Trello4h 24m weighted4 incidents · median 1h 36m to resolve · postmortems 33%
- 4. Octopus Deploy4h 10m weighted1 incident · median 3d 7h to resolve · postmortems 0%
- 5. Twitch3h 25m weighted1 incident · median 3h 40m to resolve · postmortems 0%
- 6. Percy1h 10m weighted2 incidents · median 5h 30m to resolve · postmortems 0%
- 7. Travis CI1h 10m weighted2 incidents · median 6h 27m to resolve · postmortems n/a
- 8. Superhuman58m weighted1 incident · median 11d to resolve · postmortems n/a
- 9. Postman52m weighted4 incidents · median 2h 55m to resolve · postmortems n/a
- 10. Pulumi Cloud51m weighted1 incident · median 1h 43m to resolve · postmortems 0%
- 11. Unit44m weighted5 incidents · median 49m to resolve · postmortems n/a
- 12. Mapbox40m weighted1 incident · median 1h 55m to resolve · postmortems 0%
- 13. Pinterest36m weighted1 incident · median 21h 29m to resolve · postmortems 0%
- 14. Keeper33m weighted3 incidents · median 23m to resolve · postmortems 0%
- 15. Dropbox Sign33m weighted1 incident · median 2h 46m to resolve · postmortems n/a
- 16. Clearbit32m weighted2 incidents · median 1d to resolve · postmortems 0%
- 17. api.video25m weighted1 incident · median 2h 3m to resolve · postmortems n/a
- 18. Metabase Cloud25m weighted1 incident · median 25m to resolve · postmortems 100%
- 19. Atlassian Statuspage24m weighted1 incident · median 48m to resolve · postmortems 0%
- 20. CockroachDB Cloud20m weighted1 incident · median 1h 42m to resolve · postmortems n/a
- 21. Pipedream17m weighted2 incidents · median 12m to resolve · postmortems 0%
- 22. Pusher9m weighted1 incident · median 46m to resolve · postmortems n/a
- 23. Coda1m weighted1 incident · median 1m to resolve · postmortems 0%
- 24. Figma1m weighted1 incident · median 1h 38m to resolve · postmortems n/a
- 25. Mural1m weighted1 incident · median 1h 8m to resolve · postmortems n/a
- 26. DatoCMS0m weighted4 incidents · median 0m to resolve · postmortems 25%
- 27. Oracle Cloud0m weighted3 incidents · median 0m to resolve · postmortems 100%
- 28. crates.io0m weighted1 incident · median 0m to resolve · postmortems 0%
- 29. imgix0m weighted1 incident · median 10h 36m to resolve · postmortems n/a
- 30. PyPI0m weighted1 incident · median 9d 14h to resolve · postmortems n/a
- 31. Uploadcare0m weighted1 incident · median 0m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.