Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in November 2023, most first. 6 providers with incidents in Workplace.
- 1. Trello4h 24m weighted4 incidents · median 1h 36m to resolve · postmortems 33%
- 2. Superhuman58m weighted1 incident · median 11d to resolve · postmortems n/a
- 3. Dropbox Sign33m weighted1 incident · median 2h 46m to resolve · postmortems n/a
- 4. Coda1m weighted1 incident · median 1m to resolve · postmortems 0%
- 5. Figma1m weighted1 incident · median 1h 38m to resolve · postmortems n/a
- 6. Mural1m weighted1 incident · median 1h 8m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.