Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in January 2024, most first. 26 providers with incidents.
- 1. Clearbit1d 5h weighted1 incident · median 14d 2h to resolve · postmortems n/a
- 2. Gusto7h 39m weighted5 incidents · median 1h 59m to resolve · postmortems 0%
- 3. Superhuman5h 58m weighted1 incident · median 1d 5h to resolve · postmortems n/a
- 4. Octopus Deploy4h 43m weighted3 incidents · median 31d 7h to resolve · postmortems 0%
- 5. Liveblocks3h 17m weighted1 incident · median 6h 33m to resolve · postmortems 0%
- 6. CockroachDB Cloud2h 27m weighted2 incidents · median 11h 14m to resolve · postmortems n/a
- 7. Secureframe1h 34m weighted1 incident · median 3h 13m to resolve · postmortems 0%
- 8. Pipedream1h 15m weighted1 incident · median 2h 30m to resolve · postmortems 0%
- 9. Lokalise1h 13m weighted4 incidents · median 57m to resolve · postmortems 100%
- 10. ServiceNow Cloud Observability1h 8m weighted1 incident · median 1h 8m to resolve · postmortems 0%
- 11. Mural57m weighted3 incidents · median 1h 26m to resolve · postmortems 0%
- 12. Pulumi Cloud48m weighted1 incident · median 1h 37m to resolve · postmortems 0%
- 13. LinkedIn44m weighted2 incidents · median 1h 17m to resolve · postmortems 0%
- 14. Stitch33m weighted1 incident · median 1h 5m to resolve · postmortems 0%
- 15. Dropbox Sign26m weighted2 incidents · median 3h 21m to resolve · postmortems n/a
- 16. Typeform24m weighted2 incidents · median 3d 6h to resolve · postmortems n/a
- 17. Frontegg19m weighted2 incidents · median 1h 5m to resolve · postmortems 0%
- 18. Postman18m weighted1 incident · median 1h 29m to resolve · postmortems n/a
- 19. Mapbox11m weighted3 incidents · median 0m to resolve · postmortems 0%
- 20. Rootly11m weighted1 incident · median 53m to resolve · postmortems n/a
- 21. Travis CI9m weighted1 incident · median 3h 8m to resolve · postmortems 0%
- 22. Spacelift4m weighted4 incidents · median 1m to resolve · postmortems n/a
- 23. Flagsmith2m weighted1 incident · median 1h 10m to resolve · postmortems n/a
- 24. Keeper0m weighted1 incident · median 0m to resolve · postmortems 0%
- 25. PyPI0m weighted1 incident · median 5d 19h to resolve · postmortems n/a
- 26. SourceHut0m weighted1 incident · median 0m to resolve · postmortems 0%
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.