Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in January 2024, most first. 5 providers with incidents in Workplace.
- 1. Gusto7h 39m weighted5 incidents · median 1h 59m to resolve · postmortems 0%
- 2. Superhuman5h 58m weighted1 incident · median 1d 5h to resolve · postmortems n/a
- 3. Mural57m weighted3 incidents · median 1h 26m to resolve · postmortems 0%
- 4. Dropbox Sign26m weighted2 incidents · median 3h 21m to resolve · postmortems n/a
- 5. Typeform24m weighted2 incidents · median 3d 6h to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.