Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in April 2024, most first. 26 providers with incidents.
- 1. Secureframe20h 1m weighted1 incident · median 20h 22m to resolve · postmortems 0%
- 2. Hotjar6h 21m weighted2 incidents · median 18h 33m to resolve · postmortems 0%
- 3. Close2h 44m weighted1 incident · median 3h 40m to resolve · postmortems 0%
- 4. Unit1h 28m weighted1 incident · median 4h 7m to resolve · postmortems 0%
- 5. LinkedIn1h 2m weighted2 incidents · median 1h 50m to resolve · postmortems 0%
- 6. Pulumi Cloud54m weighted1 incident · median 4h 32m to resolve · postmortems n/a
- 7. Codecov45m weighted2 incidents · median 3h 10m to resolve · postmortems n/a
- 8. imgix44m weighted1 incident · median 3h 39m to resolve · postmortems n/a
- 9. Pinterest41m weighted4 incidents · median 25m to resolve · postmortems 0%
- 10. Percy40m weighted1 incident · median 45m to resolve · postmortems 0%
- 11. Octopus Deploy39m weighted1 incident · median 14d 7h to resolve · postmortems 0%
- 12. Trello32m weighted1 incident · median 2h 38m to resolve · postmortems n/a
- 13. Rootly28m weighted3 incidents · median 30m to resolve · postmortems 0%
- 14. Pusher27m weighted1 incident · median 2h 13m to resolve · postmortems n/a
- 15. Keeper21m weighted2 incidents · median 17m to resolve · postmortems 0%
- 16. Twingate20m weighted2 incidents · median 36m to resolve · postmortems 0%
- 17. Census19m weighted1 incident · median 3h 9m to resolve · postmortems 0%
- 18. Stitch17m weighted1 incident · median 3h 15m to resolve · postmortems n/a
- 19. Courier16m weighted1 incident · median 1d 4h to resolve · postmortems n/a
- 20. Basecamp14m weighted1 incident · median 41m to resolve · postmortems 0%
- 21. Mapbox8m weighted2 incidents · median 1h 5m to resolve · postmortems n/a
- 22. Pipedream1m weighted1 incident · median 2m to resolve · postmortems 0%
- 23. Typeform1m weighted1 incident · median 5m to resolve · postmortems n/a
- 24. Doppler0m weighted1 incident · median 0m to resolve · postmortems n/a
- 25. Lokalise0m weighted1 incident · median 4m to resolve · postmortems n/a
- 26. ServiceNow Cloud Observability0m weighted1 incident · median 0m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.