Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in May 2024, most first. 26 providers with incidents.
- 1. Dropbox Sign2d 23h weighted1 incident · median 14d 23h to resolve · postmortems n/a
- 2. Dropbox1d 14h weighted2 incidents · median 14d 18h to resolve · postmortems n/a
- 3. imgix5h 15m weighted2 incidents · median 10h 30m to resolve · postmortems 0%
- 4. Mapbox3h 59m weighted1 incident · median 19h 54m to resolve · postmortems n/a
- 5. LinkedIn3h 33m weighted5 incidents · median 1h 25m to resolve · postmortems 0%
- 6. Mailjet1h 44m weighted3 incidents · median 1h 41m to resolve · postmortems 0%
- 7. ServiceNow Cloud Observability1h 18m weighted2 incidents · median 2h 37m to resolve · postmortems 0%
- 8. Unit43m weighted6 incidents · median 25m to resolve · postmortems n/a
- 9. Secureframe38m weighted3 incidents · median 35m to resolve · postmortems 0%
- 10. npm30m weighted1 incident · median 3h 10m to resolve · postmortems n/a
- 11. Bugsnag25m weighted1 incident · median 2h 41m to resolve · postmortems n/a
- 12. FullStory23m weighted2 incidents · median 4h 15m to resolve · postmortems n/a
- 13. Stream23m weighted1 incident · median 47m to resolve · postmortems 0%
- 14. Doppler21m weighted1 incident · median 1h 47m to resolve · postmortems n/a
- 15. JFrog18m weighted1 incident · median 1h 28m to resolve · postmortems n/a
- 16. Hex13m weighted1 incident · median 49m to resolve · postmortems 0%
- 17. Percy12m weighted1 incident · median 1h 57m to resolve · postmortems n/a
- 18. Keeper6m weighted1 incident · median 11m to resolve · postmortems 100%
- 19. Superhuman4m weighted1 incident · median 56m to resolve · postmortems n/a
- 20. ngrok3m weighted1 incident · median 30m to resolve · postmortems n/a
- 21. Vectara2m weighted2 incidents · median 7m to resolve · postmortems n/a
- 22. Twingate1m weighted1 incident · median 17m to resolve · postmortems n/a
- 23. CockroachDB Cloud0m weighted2 incidents · median 17h 35m to resolve · postmortems 0%
- 24. Ably0m weighted1 incident · median 0m to resolve · postmortems n/a
- 25. Octopus Deploy0m weighted1 incident · median 14d 7h to resolve · postmortems 0%
- 26. SourceHut0m weighted1 incident · median 0m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.