Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in June 2024, most first. 34 providers with incidents.
- 1. Octopus Deploy1d 11h weighted1 incident · median 2d 23h to resolve · postmortems 100%
- 2. Dropbox1d 9h weighted2 incidents · median 14d 18h to resolve · postmortems n/a
- 3. Hotjar19h 1m weighted1 incident · median 1d 15h to resolve · postmortems 0%
- 4. Typeform2h 29m weighted3 incidents · median 1h 4m to resolve · postmortems 0%
- 5. Cypress Cloud1h 42m weighted1 incident · median 3h 23m to resolve · postmortems 0%
- 6. npm1h 29m weighted4 incidents · median 1h 38m to resolve · postmortems 0%
- 7. Census1h 29m weighted3 incidents · median 14m to resolve · postmortems 0%
- 8. Reddit1h 24m weighted1 incident · median 2h 47m to resolve · postmortems 0%
- 9. Pusher1h 22m weighted1 incident · median 1h 39m to resolve · postmortems 0%
- 10. LinkedIn1h 19m weighted5 incidents · median 1h to resolve · postmortems n/a
- 11. Lokalise1h 19m weighted1 incident · median 2h 38m to resolve · postmortems 0%
- 12. Pulumi Cloud50m weighted3 incidents · median 44m to resolve · postmortems 0%
- 13. imgix45m weighted1 incident · median 58m to resolve · postmortems 100%
- 14. Opsgenie41m weighted1 incident · median 1h 21m to resolve · postmortems 100%
- 15. Hex37m weighted1 incident · median 1h 14m to resolve · postmortems 0%
- 16. Trello37m weighted1 incident · median 2h 29m to resolve · postmortems 0%
- 17. Courier35m weighted3 incidents · median 1h 16m to resolve · postmortems 0%
- 18. Pinterest35m weighted1 incident · median 1h 10m to resolve · postmortems 0%
- 19. Keeper34m weighted1 incident · median 2h 52m to resolve · postmortems n/a
- 20. CockroachDB Cloud31m weighted2 incidents · median 1d 23h to resolve · postmortems n/a
- 21. LogRocket29m weighted1 incident · median 3h 22m to resolve · postmortems 0%
- 22. ServiceNow Cloud Observability22m weighted1 incident · median 10h 3m to resolve · postmortems 0%
- 23. Superhuman22m weighted1 incident · median 3h 20m to resolve · postmortems n/a
- 24. Mapbox20m weighted1 incident · median 2h 6m to resolve · postmortems n/a
- 25. PyPI19m weighted1 incident · median 27m to resolve · postmortems 0%
- 26. Gusto12m weighted1 incident · median 1h to resolve · postmortems n/a
- 27. Dropbox Sign10m weighted1 incident · median 20m to resolve · postmortems 0%
- 28. Unit4m weighted1 incident · median 20m to resolve · postmortems n/a
- 29. Spacelift2m weighted2 incidents · median 8m to resolve · postmortems n/a
- 30. ngrok1m weighted1 incident · median 57m to resolve · postmortems n/a
- 31. Rootly1m weighted1 incident · median 5m to resolve · postmortems n/a
- 32. SigNoz Cloud0m weighted4 incidents · median 0m to resolve · postmortems n/a
- 33. Atlassian Statuspage0m weighted1 incident · median 48m to resolve · postmortems n/a
- 34. Twingate0m weighted1 incident · median 0m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.