Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in June 2024, most first. 7 providers with incidents in Observability.
- 1. Hotjar19h 1m weighted1 incident · median 1d 15h to resolve · postmortems 0%
- 2. Opsgenie41m weighted1 incident · median 1h 21m to resolve · postmortems 100%
- 3. LogRocket29m weighted1 incident · median 3h 22m to resolve · postmortems 0%
- 4. ServiceNow Cloud Observability22m weighted1 incident · median 10h 3m to resolve · postmortems 0%
- 5. Rootly1m weighted1 incident · median 5m to resolve · postmortems n/a
- 6. SigNoz Cloud0m weighted4 incidents · median 0m to resolve · postmortems n/a
- 7. Atlassian Statuspage0m weighted1 incident · median 48m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.