Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in July 2024, most first. 31 providers with incidents.
- 1. Courier15h 10m weighted4 incidents · median 1h 4m to resolve · postmortems 0%
- 2. Mapbox13h 12m weighted2 incidents · median 13h 10m to resolve · postmortems 0%
- 3. Mailjet12h 33m weighted2 incidents · median 13h 30m to resolve · postmortems 0%
- 4. Loggly6h 40m weighted1 incident · median 20h 36m to resolve · postmortems 0%
- 5. Coda4h 8m weighted1 incident · median 20h 39m to resolve · postmortems n/a
- 6. Cypress Cloud1h 59m weighted3 incidents · median 2h 15m to resolve · postmortems 0%
- 7. Lokalise1h 51m weighted1 incident · median 6h 2m to resolve · postmortems 0%
- 8. Radar1h 51m weighted1 incident · median 7h 49m to resolve · postmortems 0%
- 9. Affirm1h 32m weighted2 incidents · median 5h 56m to resolve · postmortems n/a
- 10. CockroachDB Cloud1h 12m weighted1 incident · median 12h 49m to resolve · postmortems 100%
- 11. ngrok1h 3m weighted3 incidents · median 4h 2m to resolve · postmortems n/a
- 12. Typeform1h 2m weighted3 incidents · median 1h 15m to resolve · postmortems 0%
- 13. Octopus Deploy54m weighted2 incidents · median 2d 16h to resolve · postmortems 0%
- 14. Reddit46m weighted2 incidents · median 1h 27m to resolve · postmortems 0%
- 15. Pinterest45m weighted2 incidents · median 1h 21m to resolve · postmortems 0%
- 16. Twingate30m weighted4 incidents · median 1h 26m to resolve · postmortems n/a
- 17. Pulumi Cloud29m weighted3 incidents · median 34m to resolve · postmortems 0%
- 18. Opsgenie27m weighted1 incident · median 3h 45m to resolve · postmortems 0%
- 19. RudderStack24m weighted1 incident · median 1h 31m to resolve · postmortems 0%
- 20. Postman20m weighted1 incident · median 54m to resolve · postmortems 0%
- 21. Attio17m weighted3 incidents · median 8m to resolve · postmortems 0%
- 22. PyPI13m weighted1 incident · median 13m to resolve · postmortems 0%
- 23. Codecov11m weighted1 incident · median 11m to resolve · postmortems 0%
- 24. Frontegg10m weighted1 incident · median 7h 39m to resolve · postmortems n/a
- 25. CloudBees5m weighted1 incident · median 10m to resolve · postmortems 0%
- 26. imgix5m weighted1 incident · median 40m to resolve · postmortems n/a
- 27. Close3m weighted1 incident · median 19m to resolve · postmortems n/a
- 28. Figma2m weighted1 incident · median 1h to resolve · postmortems 0%
- 29. Percy2m weighted1 incident · median 3m to resolve · postmortems 0%
- 30. Oracle Cloud0m weighted1 incident · median 0m to resolve · postmortems n/a
- 31. Uploadcare0m weighted1 incident · median 0m to resolve · postmortems 100%
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.