Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in July 2024, most first. 4 providers with incidents in Messaging and comms.
- 1. Courier15h 10m weighted4 incidents · median 1h 4m to resolve · postmortems 0%
- 2. Mailjet12h 33m weighted2 incidents · median 13h 30m to resolve · postmortems 0%
- 3. Reddit46m weighted2 incidents · median 1h 27m to resolve · postmortems 0%
- 4. Pinterest45m weighted2 incidents · median 1h 21m to resolve · postmortems 0%
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.