- Level
- confirmed
- Worst impact
- Degraded
- Components
- SMS Long Code, North America, MMS Long Code, North America, SMS Toll-Free, North America, MMS Toll-Free, North America
- Regions
- us
- Down Index
- 23of 100
What to do
Check whether you use Twilio SMS Long Code, North America, MMS Long Code, North America, SMS Toll-Free, North America, MMS Toll-Free, North America in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 34m it lasted.
Anything that failed between 2026-09-03 21:36 UTC and 2026-09-04 00:10 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 9
- investigating
Our monitoring systems have detected a potential issue with intermittent delays and failures in message delivery. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
provider
- investigating
We are investigating an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 1 hour or as soon as more information becomes available.
provider
- investigating
We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 15 minutes or as soon as more information becomes available.
provider
- investigating
We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 15 minutes or as soon as more information becomes available.
provider
- identified
We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 15 minutes or as soon as more information becomes available.
provider
- identified
We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
provider
- monitoring
We are seeing recovery and message delivery is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
provider
- monitoring
We are seeing recovery and message delivery is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
provider
- resolved
Delivery delays and failures have been resolved and message delivery is operating normally at this time.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-02b3b93ab5
Is Twilio still down?
No, this incident was resolved 2026-09-04 00:10 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
2h 34m, from 2026-09-03 21:36 UTC to 2026-09-04 00:10 UTC, by the times Twilio posted.
What was affected?
Twilio named SMS Long Code, North America, MMS Long Code, North America, SMS Toll-Free, North America, MMS Toll-Free, North America in us.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.