- Level
- confirmed
- Worst impact
- Degraded
- Components
- WhatsApp Messaging
- Down Index
- 19of 100
What to do
Check whether you use Twilio WhatsApp Messaging. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 29m it lasted.
Anything that failed between 2026-07-07 17:02 UTC and 2026-07-07 19:31 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 4
- investigating
Customers may be unable to send messages from Twilio's WhatsApp sandbox. Engineers are investigating the issue.
provider
- investigating
We are continuing to investigate this issue.
provider
- monitoring
Engineers identified and fixed the issue that was causing customers to be unable to send messages from Twilio's WhatsApp sandbox. Customers can now send messages via the Twilio sandbox as normal.
provider
- resolved
The issue impacting message send has been resolved and Twilio WhatsApp Sandbox is operating normally at this time.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-0bb0206a3b
Is Twilio still down?
No, this incident was resolved 2026-07-07 19:31 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
2h 29m, from 2026-07-07 17:02 UTC to 2026-07-07 19:31 UTC, by the times Twilio posted.
What was affected?
Twilio named WhatsApp Messaging.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.