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Twilio

On Call Engineers are Investigating an issue with Messaging Insights filtering

Degraded Lasted 29m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
Messaging Insights
Down Index
16of 100

What to do

  • Check whether you use Twilio Messaging Insights. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 29m it lasted.

    Anything that failed between 2026-07-03 19:10 UTC and 2026-07-03 19:39 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 2

  1. investigating

    Our monitoring systems have detected a potential issue with Messaging Insights time range filtering. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

    provider

  2. resolved

    We have fully investigated the Messaging Insights time range filtering issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0f417208f8

Is Twilio still down?

No, this incident was resolved 2026-07-03 19:39 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

29m, from 2026-07-03 19:10 UTC to 2026-07-03 19:39 UTC, by the times Twilio posted.

What was affected?

Twilio named Messaging Insights.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.