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Twilio

Gather Speech-to-Text Failure

Degraded Lasted 16h 17m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
Speech Recognition (Gather Speech) AU1
Down Index
23of 100

What to do

  • Check whether you use Twilio Speech Recognition (Gather Speech) AU1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 16h 17m it lasted.

    Anything that failed between 2026-07-24 05:14 UTC and 2026-07-24 21:31 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 7

  1. investigating

    We are Investigating an issue related to Gather Speech-to-Text Failures. We will provide an update as soon as more information becomes available.

    provider

  2. investigating

    We are continuing to investigate this issue related to Gather Speech-to-Text Failures. We will provide another update in 2 hours or as soon as more information becomes available.

    provider

  3. investigating

    We are continuing to investigate the issue related to Gather Speech-to-Text Failures. We will provide another update in 4 hours or as soon as more information becomes available.

    provider

  4. investigating

    We are continuing to investigate the issue related to Gather Speech-to-Text Failures. We will provide another update in 8 hours or as soon as more information becomes available.

    provider

  5. monitoring

    Gather Speech-to-Text is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

    provider

  6. monitoring

    Gather Speech-to-Text is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

    provider

  7. resolved

    The failures have been resolved and Gather Speech-to-Text is operating normally at this time.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-108509fea6

Is Twilio still down?

No, this incident was resolved 2026-07-24 21:31 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

16h 17m, from 2026-07-24 05:14 UTC to 2026-07-24 21:31 UTC, by the times Twilio posted.

What was affected?

Twilio named Speech Recognition (Gather Speech) AU1.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.