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Twilio

Voice Gather Speech Degraded in Eu-West-1

Degraded Lasted 1d 6h · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
Speech Recognition (Gather Speech) IE1
Regions
eu, eu-west-1
Down Index
31of 100

What to do

  • Check whether you use Twilio Speech Recognition (Gather Speech) IE1 in eu, eu-west-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 6h it lasted.

    Anything that failed between 2026-07-06 13:43 UTC and 2026-07-07 20:28 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 7

  1. investigating

    Our engineers are investigating the issue with Gather speech and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

    provider

  2. investigating

    We are still investigating the issue with Gather speech and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

    provider

  3. investigating

    We continue to experience issues with Gather speech and are actively working to deploy a fix. We expect to provide another update in 4 hours, or sooner if more information becomes available.

    provider

  4. investigating

    We continue to experience issues with Gather speech and are actively working to deploy a fix. We expect to provide another update in 8 hours, or sooner if more information becomes available.

    provider

  5. investigating

    We continue to experience issues with Gather speech and are actively working to deploy a fix. We expect to provide another update in 16 hours, or sooner if more information becomes available.

    provider

  6. monitoring

    Gather speech is now operating normally. We will continue to monitor for system stability. We'll provide another update in 24hrs or as soon as more information becomes available.

    provider

  7. resolved

    The issue has been resolved and Gather Speech is operating normally at this time.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-135d758b4c

Is Twilio still down?

No, this incident was resolved 2026-07-07 20:28 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

1d 6h, from 2026-07-06 13:43 UTC to 2026-07-07 20:28 UTC, by the times Twilio posted.

What was affected?

Twilio named Speech Recognition (Gather Speech) IE1 in eu, eu-west-1.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.