Twilio: Whatsapp Conversations Outbound Delay

What to do

Check whether you use Twilio Conversations. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 39m it lasted.
Anything that failed between 2026-05-19 05:07 UTC and 2026-05-19 05:45 UTC may need a replay.
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investigatingMay 19, 2026, 5:07 AM UTC
We are currently observing a spike in Whatsapp conversations outbound messages delay. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
provider
monitoringMay 19, 2026, 5:17 AM UTC
We are observing recovery in Whatsapp conversations outbound messages delay. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
provider
resolvedMay 19, 2026, 5:45 AM UTC
We are no longer experiencing Whatsapp conversations outbound messages delay. This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

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Is Twilio still down?

No, this incident was resolved 2026-05-19 05:45 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

39m, from 2026-05-19 05:07 UTC to 2026-05-19 05:45 UTC, by the times Twilio posted.

What was affected?

Twilio named Conversations.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.