- Level
- confirmed
- Worst impact
- Degraded
- Components
- SMS, Middle East & Africa
- Regions
- me
What to do
Check whether you use Twilio SMS, Middle East & Africa in me. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 8h 29m it lasted.
Anything that failed between 2026-03-11 14:36 UTC and 2026-03-11 23:05 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 5
- investigating
We are experiencing SMS Delivery Delays to Telekom in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
provider
- investigating
We continue to experience SMS Delivery Delays to Telekom in South Africa. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- investigating
We are still experiencing SMS delivery delays to Telekom in South Africa. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
provider
- monitoring
We have observed a recovery in SMS delivery from Twilio to Telekom network subscribers in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- resolved
We are no longer experiencing SMS delivery delays when sending messages to Telekom in South Africa. This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1e2b71c4b6
Is Twilio still down?
No, this incident was resolved 2026-03-11 23:05 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
8h 29m, from 2026-03-11 14:36 UTC to 2026-03-11 23:05 UTC, by the times Twilio posted.
What was affected?
Twilio named SMS, Middle East & Africa in me.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.