SMS Delivery Delays from a Subset of Twilio Phone Numbers to ETMTN Ethiopia

What to do

• Check whether you use Twilio SMS, Middle East & Africa in me. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 14m it lasted.

  Anything that failed between 2026-04-02 12:40 UTC and 2026-04-02 15:54 UTC may need a replay.

• Subscribe to Twilio's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 3

1. investigatingApr 2, 2026, 12:40 PM UTC

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to ETMTN network subscribers in Ethiopia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

   provider

2. monitoringApr 2, 2026, 2:03 PM UTC

   We are observing recovery in SMS delivery delays when sending messages to ETMTN network subscribers in Ethiopia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

   provider

3. resolvedApr 2, 2026, 3:54 PM UTC

   We are no longer experiencing SMS delivery delays when sending messages to ETMTN network subscribers in Ethiopia. This incident has been resolved.

   provider

Corrections

None so far.

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