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Twilio

Elevated Rate of Http 503s When Sending Messages Using the Programmable Messaging Api

Degraded Lasted 10m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Down Index
13of 100

What to do

  • Check whether your product depends on Twilio. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 10m it lasted.

    Anything that failed between 2026-08-17 21:57 UTC and 2026-08-17 22:07 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 2

  1. investigating

    Our monitoring systems have detected a potential issue with Programmable messaging API returned 503s to customers. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

    provider

  2. resolved

    Between 13:25 PST and 13:27 PST, customers may have received an elevated rate of HTTP 503s when sending messages via the Programmable Messaging API. The issue has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-23ae20e65e

Is Twilio still down?

No, this incident was resolved 2026-08-17 22:07 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

10m, from 2026-08-17 21:57 UTC to 2026-08-17 22:07 UTC, by the times Twilio posted.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.