Twilio: Latency while creating or updating Topics and Disposition Codes with Flex Admin Console in US

What to do

Check whether you use Twilio Flex Admin Console in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 13h 24m it lasted.
Anything that failed between 2026-03-05 05:00 UTC and 2026-03-05 18:24 UTC may need a replay.
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investigatingMar 5, 2026, 5:00 AM UTC
We are investigating a service interruption with Flex Admin Console in US. We expect to provide another update in 1 hour or as soon as more information becomes available.
provider
investigatingMar 5, 2026, 6:00 AM UTC
We are investigating a service interruption with Flex Admin Console in US. We expect to provide another update in 2 hours or as soon as more information becomes available.
provider
investigatingMar 5, 2026, 7:58 AM UTC
We are investigating a service interruption with Flex Admin Console in US. We expect to provide another update in 4 hours or as soon as more information becomes available.
provider
investigatingMar 5, 2026, 11:50 AM UTC
We are investigating a service interruption with Flex Admin Console in US. We expect to provide another update in 8 hours or as soon as more information becomes available.
provider
monitoringMar 5, 2026, 5:55 PM UTC
We have observed a recovery in service interruption with Flex Admin Console in US and are monitoring service stability. We will provide another update in 30 minutes or as soon as more information becomes available.
provider
resolvedMar 5, 2026, 6:24 PM UTC
We are no longer experiencing service interruption with Flex Admin Console in US. This incident has been resolved.
provider

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None so far.

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Is Twilio still down?

No, this incident was resolved 2026-03-05 18:24 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

13h 24m, from 2026-03-05 05:00 UTC to 2026-03-05 18:24 UTC, by the times Twilio posted.

What was affected?

Twilio named Flex Admin Console in us.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.