SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Peru

What to do

• Check whether you use Twilio SMS, Latin America. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 14m it lasted.

  Anything that failed between 2026-07-08 02:00 UTC and 2026-07-08 02:14 UTC may need a replay.

• Subscribe to Twilio's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 3

1. investigatingJul 8, 2026, 2:00 AM UTC

   Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

   provider

2. monitoringJul 8, 2026, 2:13 AM UTC

   We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

   provider

3. resolvedJul 8, 2026, 2:14 AM UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to affected networks in Peru is operating normally.

   provider

Corrections

None so far.

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