- Level
- confirmed
- Worst impact
- Degraded
- Components
- REST API
- Down Index
- 20of 100
What to do
Check whether you use Twilio REST API. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 1m it lasted.
Anything that failed between 2026-04-13 20:13 UTC and 2026-04-13 23:14 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 5
- investigating
Our monitoring systems have detected a potential issue leading to 503 Errors. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
provider
- investigating
We are currently investigating an issue causing unexpected 503 errors (less than 0.01% error rate) at 19:30 UTC and again from 20:00 - 20:02 UTC for customers using Twilio APIs. Our engineers are investigating root cause and will provide another update in one hour or as soon as more information becomes available.
provider
- investigating
We are still investigating an issue causing unexpected 503 errors (less than 0.01% error rate) at 19:30 UTC and again from 20:00 - 20:02 UTC for customers using Twilio APIs. Our engineers are investigating root cause and will provide another update in 2 hours or as soon as more information becomes available.
provider
- monitoring
The unexpected 503 errors (less than 0.01% error rate) for customers using Twilio APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
provider
- resolved
The issue causing unexpected 503 errors (less than 0.01% error rate) has been resolved and Twilio APIs are operating normally at this time.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-314792041c
Is Twilio still down?
No, this incident was resolved 2026-04-13 23:14 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
3h 1m, from 2026-04-13 20:13 UTC to 2026-04-13 23:14 UTC, by the times Twilio posted.
What was affected?
Twilio named REST API.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.