- Level
- confirmed
- Worst impact
- Degraded
- Components
- SMS Long Code, North America, SMS Long Code, North America, MMS Long Code, North America, MMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America, MMS Short Code, North America, MMS Toll-Free, North America, SMS Toll-Free, North America, MMS Toll-Free, North America
- Regions
- us
What to do
Check whether you use Twilio SMS Long Code, North America, SMS Long Code, North America, MMS Long Code, North America, MMS Long Code, North America and 6 more in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d 12h it lasted.
Anything that failed between 2026-05-27 17:13 UTC and 2026-05-29 05:54 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 12
- investigating
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio Phone Numbers to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
provider
- investigating
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- identified
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
provider
- identified
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- identified
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
provider
- identified
We have observed a recovery in SMS delivery however, customers may still experience MMS delivery delays when sending from Twilio phone numbers to Verizon subscribers in the United States. Our engineering team has identified the root cause and is actively working on a resolution. We will provide another update in 8 hours, or sooner if new information becomes available.
provider
- identified
We have observed a recovery in SMS delivery however, customers may still experience MMS delivery delays when sending from Twilio phone numbers to Verizon subscribers in the United States. Our engineering team has identified the root cause and is actively working on a resolution. We will provide another update in 8 hours, or sooner if new information becomes available.
provider
- identified
We have observed a recovery in SMS delivery however, customers may still experience MMS delivery delays when sending from Twilio phone numbers to Verizon subscribers in the United States. Our engineering team has identified the root cause and is actively working on a resolution. We will provide another update in 8 hours, or sooner if new information becomes available.
provider
- identified
We have observed a recovery in SMS delivery however, customers may still experience MMS delivery delays when sending from Twilio phone numbers to Verizon subscribers in the United States. Our engineering team has identified the root cause and is actively working on a resolution. We will provide another update in 8 hours, or sooner if new information becomes available.
provider
- monitoring
We have observed a recovery in SMS and MMS delivery from Twilio to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- monitoring
We have observed a recovery in SMS and MMS delivery from Twilio Phone Numbers to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
provider
- resolved
The incident has been resolved and SMS and MMS delivery from Twilio to Verizon network subscribers in the United States are operating normally.
provider
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Corrections
None so far.
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Questions about DWN-4280ff100a
Is Twilio still down?
No, this incident was resolved 2026-05-29 05:54 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
1d 12h, from 2026-05-27 17:13 UTC to 2026-05-29 05:54 UTC, by the times Twilio posted.
What was affected?
Twilio named SMS Long Code, North America, SMS Long Code, North America, MMS Long Code, North America, MMS Long Code, North America and 6 more in us.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.