- Level
- confirmed
- Worst impact
- Degraded
- Components
- Content API
- Down Index
- 21of 100
What to do
Check whether you use Twilio Content API. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 27m it lasted.
Anything that failed between 2026-04-25 00:04 UTC and 2026-04-25 04:31 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 3
- investigating
Our monitoring systems have detected a potential issue with Whatsapp Content Templates. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
provider
- investigating
We are currently investigating an issue causing delays in the approval of new WhatsApp templates. Our engineers have been alerted and are investigating. We expect to provide another update in 1 hour or as soon as more information becomes available
provider
- resolved
The issue affecting WhatsApp Content Templates has been successfully resolved. Our monitoring systems confirm that all services are back to normal, and template delivery is functioning as expected. This incident has now been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-46b49bf1da
Is Twilio still down?
No, this incident was resolved 2026-04-25 04:31 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
4h 27m, from 2026-04-25 00:04 UTC to 2026-04-25 04:31 UTC, by the times Twilio posted.
What was affected?
Twilio named Content API.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.