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Twilio

MMS Delivery Receipt Delays from a Subset of Twilio Long Codes to GCI United States

Degraded Lasted 4d 21h · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
MMS Long Code, North America
Regions
us

What to do

  • Check whether you use Twilio MMS Long Code, North America in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4d 21h it lasted.

    Anything that failed between 2026-09-03 00:54 UTC and 2026-09-07 21:59 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 25

  1. investigating

    Twilio customers may be experiencing MMS delivery delays from Twilio to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    provider

  2. investigating

    Twilio customers may be experiencing MMS delivery delays from Twilio to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

    provider

  3. investigating

    Twilio customers may be experiencing MMS delivery delays from Twilio to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

    provider

  4. investigating

    Twilio customers may be experiencing MMS delivery delays from Twilio to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

    provider

  5. monitoring

    We have observed a recovery in MMS delivery from Twilio to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    provider

  6. monitoring

    We have observed a recovery in MMS delivery from Twilio to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

    provider

  7. monitoring

    We have observed a recovery in MMS delivery from Twilio to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

    provider

  8. identified

    Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

    provider

  9. identified

    Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

    provider

  10. identified

    Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

    provider

  11. identified

    Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

    provider

  12. monitoring

    We have observed a recovery in MMS delivery receipts from a subset of Twilio Long Codes to GCI network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    provider

  13. monitoring

    We have observed a recovery in MMS delivery receipts from a subset of Twilio Long Codes to GCI network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

    provider

  14. monitoring

    We have observed a recovery in MMS delivery receipts from a subset of Twilio Long Codes to GCI network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

    provider

  15. identified

    Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

    provider

  16. identified

    Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

    provider

  17. identified

    Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

    provider

  18. identified

    Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

    provider

  19. identified

    Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.

    provider

  20. monitoring

    We have observed a recovery in MMS delivery receipts from a subset of Twilio Long Codes to GCI network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    provider

  21. monitoring

    We have observed a recovery in MMS delivery receipts from a subset of Twilio Long Codes to GCI network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

    provider

  22. monitoring

    We have observed a recovery in MMS delivery receipts from a subset of Twilio Long Codes to GCI network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

    provider

  23. monitoring

    We have observed a recovery in MMS delivery receipts from a subset of Twilio Long Codes to GCI network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

    provider

  24. monitoring

    We have observed a recovery in MMS delivery receipts from a subset of Twilio Long Codes to GCI network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

    provider

  25. resolved

    The incident has been resolved and MMS delivery receipts from a subset of Twilio Long Codes to GCI network subscribers in the United States are operating normally.

    provider

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Corrections

None so far.

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Questions about DWN-4d29a271d7

Is Twilio still down?

No, this incident was resolved 2026-09-07 21:59 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

4d 21h, from 2026-09-03 00:54 UTC to 2026-09-07 21:59 UTC, by the times Twilio posted.

What was affected?

Twilio named MMS Long Code, North America in us.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.