- Level
- confirmed
- Worst impact
- Degraded
- Components
- SMS, Middle East & Africa
- Regions
- me
- Down Index
- 27of 100
What to do
Check whether you use Twilio SMS, Middle East & Africa in me. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 18h 21m it lasted.
Anything that failed between 2026-02-28 23:07 UTC and 2026-03-01 17:28 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 8
- investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
provider
- investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
provider
- investigating
We continue experiencing SMS delivery delays when sending messages to Moov network subscribers in Côte d'Ivoire. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
provider
- monitoring
We are observing successful SMS delivery from Twilio to Moov network subscribers in Côte d'Ivoire. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
provider
- resolved
The incident has been resolved and SMS delivery from Twilio to Moov network subscribers in Côte d'Ivoire is operating normally.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4e6c0bce04
Is Twilio still down?
No, this incident was resolved 2026-03-01 17:28 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
18h 21m, from 2026-02-28 23:07 UTC to 2026-03-01 17:28 UTC, by the times Twilio posted.
What was affected?
Twilio named SMS, Middle East & Africa in me.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.