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Twilio

Gather Speech-to-Text Failure

Degraded Lasted 9h 50m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
Speech Recognition (Gather Speech) AU1
Down Index
23of 100

What to do

  • Check whether you use Twilio Speech Recognition (Gather Speech) AU1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 9h 50m it lasted.

    Anything that failed between 2026-07-23 15:44 UTC and 2026-07-24 01:34 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 7

  1. investigating

    Our engineers have discovered a incident regarding related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes avalible.

    provider

  2. investigating

    We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes available.

    provider

  3. investigating

    We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes available.

    provider

  4. investigating

    We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update in 2 hours as soon as more information becomes available.

    provider

  5. investigating

    We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update in 4 hours as soon as more information becomes available.

    provider

  6. monitoring

    We have started seeing recovery for Gather Speech-to-Text Failures. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

    provider

  7. resolved

    We are no longer experiencing issues with Gather Speech. This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-515ddb3b02

Is Twilio still down?

No, this incident was resolved 2026-07-24 01:34 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

9h 50m, from 2026-07-23 15:44 UTC to 2026-07-24 01:34 UTC, by the times Twilio posted.

What was affected?

Twilio named Speech Recognition (Gather Speech) AU1.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.