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Twilio

Programmable Messaging API and Verify API 5xx errors

Degraded Lasted 2h 21m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
Verify, Programmable Messaging API
Down Index
19of 100

What to do

  • Check whether you use Twilio Verify, Programmable Messaging API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 21m it lasted.

    Anything that failed between 2026-03-05 19:56 UTC and 2026-03-05 22:16 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 6

  1. investigating

    Our monitoring systems have detected a potential issue with Twilio Programmable Messaging API was partially degraded starting from Mar 5th, 2026, 11:31 PST to 11:36 PST. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

    provider

  2. investigating

    Twilio customers may be experiencing Twilio Programmable Messaging API was partially degraded starting from Mar 5th, 2026, 11:31 PST to 11:36 PST. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    provider

  3. investigating

    We are currently investigating an elevated rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

    provider

  4. investigating

    We are continuing to investigate an elevated rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. Our engineers are working on the issue, and we will provide another update in 2 hours or as soon as more information becomes available.

    provider

  5. monitoring

    We are observing a recovery in the rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. We will be monitoring the services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.

    provider

  6. resolved

    The HTTP 5xx errors for Twilio Programmable Messaging API and Verify API have been resolved and the services are operating normally at this time.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-535e2a4cc8

Is Twilio still down?

No, this incident was resolved 2026-03-05 22:16 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

2h 21m, from 2026-03-05 19:56 UTC to 2026-03-05 22:16 UTC, by the times Twilio posted.

What was affected?

Twilio named Verify, Programmable Messaging API.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.