Unexpected pauses in Conference Recordings

What to do

• Check whether you use Twilio Conference US1, Conference AU1, Conference IE1. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 51m it lasted.

  Anything that failed between 2026-07-13 13:32 UTC and 2026-07-13 15:23 UTC may need a replay.

• Subscribe to Twilio's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 4

1. identifiedJul 13, 2026, 1:32 PM UTC

   Conference customers may be experiencing unexpected pauses in Conference recordings. As a result, some recordings may be incomplete with audit logs showing additional pause actions. We expect to provide another update in 1 hour or as soon as more information becomes available.

   provider

2. identifiedJul 13, 2026, 2:32 PM UTC

   Conference customers are still experiencing unexpected pauses in Conference recordings. As a result, some recordings may be incomplete with audit logs showing additional pause actions. We expect to provide another update in 2 hours or as soon as more information becomes available.

   provider

3. monitoringJul 13, 2026, 2:42 PM UTC

   Unexpected pauses in Conference Recordings is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

   provider

4. resolvedJul 13, 2026, 3:23 PM UTC

   Unexpected pauses in conference recordings has been resolved and conference recordings is operating normally at this time.

   provider

Corrections

None so far.

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