Voice Connection Errors

What to do

• Check whether your product depends on Twilio. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 6h 20m it lasted.

  Anything that failed between 2026-07-22 14:20 UTC and 2026-07-22 20:39 UTC may need a replay.

• Subscribe to Twilio's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 5

1. identifiedJul 22, 2026, 2:20 PM UTC

   Our engineers have identified the issue and are working to deploy a fix.

   provider

2. monitoringJul 22, 2026, 2:35 PM UTC

   A fix has been implmented and we are monitoring the results.

   provider

3. monitoringJul 22, 2026, 4:54 PM UTC

   We also determined that this issue is also impacting Flex. Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.

   provider

4. monitoringJul 22, 2026, 6:45 PM UTC

   Our engineers have implemented a fix and are contiuning to monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.

   provider

5. resolvedJul 22, 2026, 8:39 PM UTC

   Voice connection errors has been resolved and it is operating normally at this time.

   provider

Corrections

None so far.

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