- Level
- confirmed
- Worst impact
- Degraded
- Components
- WhatsApp Messaging
- Down Index
- 20of 100
What to do
Check whether you use Twilio WhatsApp Messaging. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 59m it lasted.
Anything that failed between 2026-04-14 18:14 UTC and 2026-04-14 22:13 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 6
- investigating
Our monitoring systems have detected a potential issue with customers being unable to complete sender registration process for WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
provider
- investigating
We are investigating issues for some customers who may be unable to complete sender registration prrocess for Whatsapp. We expect to provide another update in 1 hour or as soon as more information becomes available
provider
- investigating
We are investigating an issue with WhatsApp sender registration in Meta embedded signup. We expect to provide another update in 1 hour or as soon as more information becomes available
provider
- investigating
We are investigating an issue with WhatsApp sender registration in Meta embedded signup. We expect to provide another update in 2 hours or as soon as more information becomes available
provider
- monitoring
We are observing successful recovery of the WhatsApp sender registration in Meta embedded signup. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
provider
- resolved
We are observing successful recovery of the WhatsApp sender registration in Meta embedded signup issue. This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-59dfd141b6
Is Twilio still down?
No, this incident was resolved 2026-04-14 22:13 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
3h 59m, from 2026-04-14 18:14 UTC to 2026-04-14 22:13 UTC, by the times Twilio posted.
What was affected?
Twilio named WhatsApp Messaging.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.