- Level
- confirmed
- Worst impact
- Degraded
- Components
- SMS
- Down Index
- 21of 100
What to do
Check whether you use Twilio SMS. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 36m it lasted.
Anything that failed between 2026-10-16 17:24 UTC and 2026-10-16 23:00 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 6
- investigating
Our monitoring systems have detected a potential issue with A2P Campaign approvals. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
provider
- investigating
Our engineering team has identified an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 1 hour, or as soon as more information becomes available.
provider
- identified
Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 2 hours, or as soon as more information becomes available.
provider
- identified
Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 4 hours, or as soon as more information becomes available.
provider
- monitoring
A2P 10DLC campaign status is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
provider
- resolved
The issue delaying campaign approvals has been resolved and A2P 10DLC campaign status is operating normally at this time.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5da484ae4d
Is Twilio still down?
No, this incident was resolved 2026-10-16 23:00 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
5h 36m, from 2026-10-16 17:24 UTC to 2026-10-16 23:00 UTC, by the times Twilio posted.
What was affected?
Twilio named SMS.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.