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Twilio

Elevated Errors Affecting Sip Domain Configuration

Degraded Lasted 33m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
Origination US1, SIP Interface US1, Termination US1
Down Index
16of 100

What to do

  • Check whether you use Twilio Origination US1, SIP Interface US1, Termination US1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 33m it lasted.

    Anything that failed between 2026-10-10 05:08 UTC and 2026-10-10 05:40 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 2

  1. monitoring

    We are aware of intermittent errors affecting the Voice service, which may impact customer API requests for Voice. From approximately 9:32 PM - 9:47 PM PST, customers may have experienced failed requests. Our team is monitoring system performance. We will provide another update as soon as more information becomes available.

    provider

  2. resolved

    Between 9:37 PM and 9:47 PM PDT, we experienced a service degradation affecting SIP services due to an outage with a critical downstream provider. During this 10-minute window, customers may have experienced issues with incoming SIP request authentication, as well as an inability to modify SIP Trunk and SIP Domain configurations. The downstream issue has been resolved, and all SIP operations and configuration management functions are now operating normally.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-60e2607244

Is Twilio still down?

No, this incident was resolved 2026-10-10 05:40 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

33m, from 2026-10-10 05:08 UTC to 2026-10-10 05:40 UTC, by the times Twilio posted.

What was affected?

Twilio named Origination US1, SIP Interface US1, Termination US1.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.