- Level
- confirmed
- Worst impact
- Degraded
- Components
- WhatsApp Messaging
- Down Index
- 22of 100
What to do
Check whether you use Twilio WhatsApp Messaging. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 27m it lasted.
Anything that failed between 2026-06-12 14:10 UTC and 2026-06-12 20:37 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 6
- investigating
Our monitoring systems have detected a potential issue with WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
provider
- investigating
We are experiencing delivery delays and failures when sending messages from WhatsApp, Verify, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
provider
- investigating
We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- investigating
We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
provider
- monitoring
We are observing recovery of delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- resolved
The delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform have been resolved and is operating normally at this time.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-656ad04555
Is Twilio still down?
No, this incident was resolved 2026-06-12 20:37 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
6h 27m, from 2026-06-12 14:10 UTC to 2026-06-12 20:37 UTC, by the times Twilio posted.
What was affected?
Twilio named WhatsApp Messaging.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.