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Twilio

WhatsApp Business API and RCS Send Failures

Degraded Lasted 11m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
RCS Messaging
Down Index
14of 100

What to do

  • Check whether you use Twilio RCS Messaging. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 11m it lasted.

    Anything that failed between 2026-08-24 18:37 UTC and 2026-08-24 18:48 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 2

  1. investigating

    We are investigating an issue with outbound messaging for RCS and WhatsApp. Users may experience elevated HTTP 500 status codes and errors sending outbound messages. We will provide another update in 1 hour or as soon as more information becomes available.

    provider

  2. resolved

    We have investigated and resolved an issue with Messaging. From 11:10AM PDT to 11:15AM PDT on Monday, 8/24/26, customers may have experienced errors sending outbound WhatsApp and RCS messages. The issue has been resolved and all impacted services are operating normally.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6e556d4544

Is Twilio still down?

No, this incident was resolved 2026-08-24 18:48 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

11m, from 2026-08-24 18:37 UTC to 2026-08-24 18:48 UTC, by the times Twilio posted.

What was affected?

Twilio named RCS Messaging.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.