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Twilio

Verify Endpoint Receiving Back Intermittent 502 Bd Gateway

Degraded Lasted 47m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
Group Rooms, Peer-to-Peer Rooms, Verify, Lookup, Compositions, Go Rooms
Down Index
18of 100

What to do

  • Check whether you use Twilio Group Rooms, Peer-to-Peer Rooms, Verify, Lookup and 2 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 47m it lasted.

    Anything that failed between 2026-05-26 14:35 UTC and 2026-05-26 15:21 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 3

  1. identified

    Our engineers have identified the issue with Twilio Verify endpoints timeout and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

    provider

  2. identified

    We are continuing to work on a fix for this issue.

    provider

  3. resolved

    We are still experiencing Verify issues, however, since there are several Twilio impacted services, we're resolving this post and we're consolidating all impacted products and services into one post. You can check the status of this at https://status.twilio.com/incidents/vj2tstpwyx4n.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6ec76ed5e7

Is Twilio still down?

No, this incident was resolved 2026-05-26 15:21 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

47m, from 2026-05-26 14:35 UTC to 2026-05-26 15:21 UTC, by the times Twilio posted.

What was affected?

Twilio named Group Rooms, Peer-to-Peer Rooms, Verify, Lookup and 2 more.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.