Intelligent Alerts unavailable

What to do

• Check whether your product depends on Twilio. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 59m it lasted.

  Anything that failed between 2026-04-01 15:13 UTC and 2026-04-01 16:11 UTC may need a replay.

• Subscribe to Twilio's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 4

1. investigatingApr 1, 2026, 3:13 PM UTC

   Our monitoring systems have detected a potential issue with alerts. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

   provider

2. investigatingApr 1, 2026, 3:27 PM UTC

   Twilio customers that are currently subscribed for Intelligent Alerts will not be notified on the latest alerts. We are currently restoring the data in our system and Intelligent Alerts should be available within 30 minutes.

   provider

3. monitoringApr 1, 2026, 3:48 PM UTC

   We are currently seeing recovery for Intelligent Alerts. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

   provider

4. resolvedApr 1, 2026, 4:11 PM UTC

   The issue with alerts has been resolved, and the service is functioning normally at this time.

   provider

Corrections

None so far.

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