- Level
- confirmed
- Worst impact
- Degraded
- Components
- PHONE NUMBERS
- Down Index
- 22of 100
What to do
Check whether you use Twilio PHONE NUMBERS. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7h 7m it lasted.
Anything that failed between 2026-08-31 19:37 UTC and 2026-09-01 02:43 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 6
- investigating
Our monitoring systems have detected a potential issue. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
provider
- investigating
We are continuing to investigate this issue.
provider
- identified
After monitoring for some time, we started seeing a degradation of the service. Some phone numbers on sub-accounts might witness degraded experience on S/S, CNAM and Voice Integrity. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
provider
- identified
After monitoring for some time, we started seeing a degradation of the service. Some phone numbers on sub-accounts might witness degraded experience on S/S, CNAM and Voice Integrity. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
provider
- identified
After monitoring for some time, we started seeing a degradation of the service. Some phone numbers on sub-accounts might witness degraded experience on S/S, CNAM and Voice Integrity. Our engineers are working to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
provider
- resolved
The issue affecting S/S, CNAM, and Voice Integrity for phone numbers on sub-accounts has been successfully resolved. We have monitored the systems and confirmed that all services have returned to normal operation. We apologize for any inconvenience this may have caused and appreciate your patience.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7322734840
Is Twilio still down?
No, this incident was resolved 2026-09-01 02:43 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
7h 7m, from 2026-08-31 19:37 UTC to 2026-09-01 02:43 UTC, by the times Twilio posted.
What was affected?
Twilio named PHONE NUMBERS.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.