- Level
- confirmed
- Worst impact
- Degraded
- Components
- RCS Messaging
- Regions
- us
What to do
Check whether you use Twilio RCS Messaging in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 24m it lasted.
Anything that failed between 2026-09-02 22:17 UTC and 2026-09-03 02:41 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 5
- investigating
We are investigating an issue with RCS sender registration. Users may be unable to submit new RCS registrations in the United States, and the Submit Registration page may be unresponsive when creating an RCS sender. We will provide another update in 1 hour or as soon as more information becomes available.
provider
- identified
We have identified the issue with RCS sender registration and are implementing a fix. Users may continue to be unable to submit new RCS registrations in the United States, and the Submit Registration page may be unresponsive when creating an RCS sender. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- monitoring
We have mitigated the issue and are monitoring system performance. Customers can now continue submitting RCS registrations in the Console. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- monitoring
We have mitigated the issue and are monitoring system performance. US registration submissions are now being accepted, and customers can continue the final Submit step for their sender registration in the Console. This step must be completed by the customer. We will provide another update in 4 hours or as soon as more information becomes available.
provider
- resolved
We have monitored and resolved the issue with RCS sender registration submission in the United States. All services are now operating normally at this time.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-790c835a72
Is Twilio still down?
No, this incident was resolved 2026-09-03 02:41 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
4h 24m, from 2026-09-02 22:17 UTC to 2026-09-03 02:41 UTC, by the times Twilio posted.
What was affected?
Twilio named RCS Messaging in us.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.