- Level
- confirmed
- Worst impact
- Degraded
- Components
- SMS Short Code, North America
- Regions
- us
What to do
Check whether you use Twilio SMS Short Code, North America in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 17h 46m it lasted.
Anything that failed between 2026-10-21 17:10 UTC and 2026-10-22 10:57 UTC may need a replay.Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 6
- investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellularone network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
provider
- investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellularone network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Cellularone network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
provider
- monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Cellularone network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
provider
- monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Cellularone network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
provider
- resolved
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Cellularone NE Arizona network subscribers in the United States is operating normally.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7bbaa6c137
Is Twilio still down?
No, this incident was resolved 2026-10-22 10:57 UTC. For Twilio's live state, see https://down.guide/twilio.
How long did it last?
17h 46m, from 2026-10-21 17:10 UTC to 2026-10-22 10:57 UTC, by the times Twilio posted.
What was affected?
Twilio named SMS Short Code, North America in us.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.