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Twilio

RCS Delivery Receipt Delays for AT&T

Degraded Lasted 2h 27m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Components
RCS Messaging

What to do

  • Check whether you use Twilio RCS Messaging. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 27m it lasted.

    Anything that failed between 2026-10-19 17:21 UTC and 2026-10-19 19:48 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 4

  1. investigating

    We are investigating an issue with RCS. Users may experience delays in delivery receipts and delays with inbound messages. We will provide another update in 1 hour or as soon as more information becomes available.

    provider

  2. identified

    We have identified an issue with RCS. Users may experience delays in delivery receipts and delays with inbound messages. We will provide another update in 1 hour or as soon as more information becomes available.

    provider

  3. monitoring

    Our engineers have mitigated the issue and are monitoring system performance. Delivery receipts and inbound messages are returning to normal for RCS traffic with AT&T. We will provide another update in 2 hours or as soon as more information becomes available.

    provider

  4. resolved

    We have monitored and resolved the issue with RCS. All services are now operating normally at this time.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7c1e3ed704

Is Twilio still down?

No, this incident was resolved 2026-10-19 19:48 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

2h 27m, from 2026-10-19 17:21 UTC to 2026-10-19 19:48 UTC, by the times Twilio posted.

What was affected?

Twilio named RCS Messaging.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.