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Twilio

Retroactive Incident - Legacy Marketing Campaign Delays

Degraded Lasted 0m · started · Twilio's page

Level
confirmed
Worst impact
Degraded
Down Index
8of 100

What to do

  • Check whether your product depends on Twilio. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-08-04 18:00 UTC and 2026-08-04 18:00 UTC may need a replay.
  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 1

  1. resolved

    Retroactive Incident - Our engineers have investigated and resolved the issues with delays with Legacy API marketing campaigns. On Friday July 31, 2026 from 9:52 AM PT to 10:12 AM PT a subset of customers may have experienced delays sending Legacy Marketing campaigns when using the API or SendGrid UI. There was no data loss during this incident. The issue has been resolved and all impacted services are operating normally.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7ce5e6a083

Is Twilio still down?

No, this incident was resolved 2026-08-04 18:00 UTC. For Twilio's live state, see https://down.guide/twilio.

How long did it last?

0m, from 2026-08-04 18:00 UTC to 2026-08-04 18:00 UTC, by the times Twilio posted.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.