Intelligent Alerts Currently Unavailable

What to do

• Check whether you use Twilio Intelligent Alerts. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 58m it lasted.

  Anything that failed between 2026-05-11 07:27 UTC and 2026-05-11 09:26 UTC may need a replay.

• Subscribe to Twilio's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 3

1. investigatingMay 11, 2026, 7:27 AM UTC

   We are currently investigating an issue where Intelligent Alerts may be unavailable for some customers. Our engineering team has been alerted. We expect to provide another update in 2 hours or as soon as more information becomes available.

   provider

2. monitoringMay 11, 2026, 7:41 AM UTC

   We are seeing recovery for Intelligent Alerts and the service is now operating normally. We will continue to monitor the service for system stability. We expect to provide another update in 2 hours or as soon as more information becomes available.

   provider

3. resolvedMay 11, 2026, 9:26 AM UTC

   The issue with Intelligent Alerts has been resolved and the service is operating normally at this time. We will continue to ensure system stability.

   provider

Corrections

None so far.

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